Inspection of the Scottish Fire and Rescue Service West Service Delivery Area

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5th July 2024

Inspection of local service delivery within the West Service Delivery Area (WSDA)

Very good use of the TAP and engagement with partners to develop and deliver initiatives for prevention and protection. Provided good evidence of initiatives, including HMP Barlinnie reoffending project, winter packs, pantries, city road safety and Clyde water safety.
Innovative use of the QR system to develop public safety information that can be scanned and is more conveniently used.
Additional capacity has been released to account for ACCM workload for the current financial year.
Good use of the operations briefing note system for informing station personnel of P&P concerns with premises.

Maintaining the composition and skill level of FSEO and AO teams had been a challenge, which was exacerbated by the long term issues surrounding abatement, job evaluation and fixed term contracts.
The additional work from ACCM and STL is time consuming and hasn’t been factored into routine capacity.
Station audit outcomes not being routinely shared with station based personnel to allow improvement.
No knowledge of the Fire Precautions (Sub-surface Railway Stations) Regulations and the potential implications, despite previous HMFSI observations on a potential policy void.

No SSOP for Glasgow underground or the Clyde Tunnel has been developed and exercised.
OI information not aligning with Station boundaries, with the effect that a neighbouring station has the responsibility for identifying, developing and reviewing risk information that they won’t primarily respond to.
Concern that the river Clyde is a very idiosyncratic risk and that the current response model may not be appropriate to the risk.
Concern regarding the temporary withdrawal of three appliances and the perceived lack of resilience.
Concern regarding the resilience of the HRA fleet and that the implementation of the strategy has exacerbated that position.

Relationships within the CPP and Scrutiny process were very healthy, good example of working within partnership to engage LA regarding SSRP and appliance withdrawal.

There was a decrease of WT absence, year on year, within the area assisting with maintaining availability.

There has been a lack of development and training regarding TSFF for Govan station and there seems to be uncertainty as to whether it remains a capability for the station.
Some gaps in core and specialist refresher training for both WT staff.
Some gaps in TFoC training for WT staff.