The Scottish Fire and Rescue Service Command and Control Mobilising System (CCMS)
Overview of Inspection Outcome
- The SFRS control rooms have legacy CCMSs considered to be well after end of life and the resilience of these systems is accordingly vulnerable. The contract cancellation has impacted the introduction of modern replacement systems.
- The Service has procedures in place to support continuity of service of the control room function and has, where possible, improved resilience.
- The SFRS management is aware of the priority that needs to be placed on replacement CCMSs and has a focus on achieving this.