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Inspection of the Scottish Fire and Rescue Service: East Service Delivery Area

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  • Inspection Of The Scottish Fire And Rescue Service East Service Delivery
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Service Delivery Area inspections

19th October 2023

East Service Area Delivery Inspection of the Scottish Fire and Rescue Service (SFRS) which focuses on four key themes: Prevention and Protection; Response; Partnership and People.
  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

Conclusion

23. We are satisfied with some aspects of the performance of the SFRS within the East SDA, in keeping the public safe and secure through prevention and protection activity, how it plans for, and responds to incidents when they do occur, and in how it engages with partners. We believe however that there are opportunities to improve performance in relation to training, leadership development and equality and diversity.

24. Due to the organisational structure of the SFRS the responsibility for the development of policies, procedures and standards lies mostly with central directorates. Although there is a development consultation system in place, there is a perception amongst some of the workforce that there is limited scope for either Local Senior Officers or for the Head of Service Delivery in the East to initiate changes and improvements.

25. The Inspection team would like to offer our thanks to Stewart Nicolson, the East SDA DACO, and his staff, who positively engaged and worked with us during this new approach to area inspection.

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HMFSI East SDA Ratings Matrix: People
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