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  3. Independent Inspection of the Northern Ireland Fire & Rescue Service
  4. Appendix C - Full List of Issues Raised by Stations

Independent Inspection of the Northern Ireland Fire & Rescue Service

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  • Independent Inspection Of The Northern Ireland Fire & Rescue Service
    PDF file, size 1.9 MB
Other Focused Inspections

7th September 2023

HM Fire Service Inspectorate in Scotland's Independent Inspection of the Northern Ireland Fire & Rescue Service
  • Mental Health and Wellbeing Support in the Scottish Fire and Rescue Service
  • Foreword
  • Background
  • Data review and analysis
  • SFRS Mental Health Strategy, Policy, Procedures and Arrangements
  • SFRS Culture and its impact upon Staff accessing Mental Health and Wellbeing Services
  • Creation of a Destigmatised, Positive and Inclusive Mental Health and Wellbeing Culture Within the SFRS
  • Arrangements and Support for a Return to the Workplace for Staff Post Covid
  • The Operational Firefighter and Flexi Duty Officer Roles
  • Post Incident Support Procedure
  • Conclusion
  • List of Recommendations
  • Glossaary
  • Footnotes

  • Acknowledgements
  • Foreword
  • Background
  • Data review and analysis
  • SFRS Mental Health Strategy, Policy, Procedures and Arrangements
  • SFRS Culture and its impact upon Staff accessing Mental Health and Wellbeing Services
  • Creation of a Destigmatised, Positive and Inclusive Mental Health and Wellbeing Culture Within the SFRS
  • Arrangements and Support for a Return to the Workplace for Staff Post Covid
  • The Operational Firefighter and Flexi Duty Officer Roles
  • Post Incident Support Procedure
  • Conclusion
  • List of Recommendations
  • Glossaary
  • Footnotes

Appendix C - Full List of Issues Raised by Stations

Fire Stations
Poor IT Systems 99%
Strong commitment of staff and pride in organisation 97%
Firefighter Pay & Conditions 94%
Instability in structures/too many temp positions 91%
Concern at availability of resources/personnel churn 84%
Lack of leadership 84%
Poor training structure 84%
Frustration in recruitment processes 82%
Training course availability – poor 82%
Inconsistency in decision making and/or policy interpretation 81%
Low morale & goodwill eroded, feeling undervalued 79%
MODAS – very poor and unreliable 78%
Engagement with senior managers/board members – poor 78%
Gartan management policy – poor 76%
Equipment issue and repair/replacement – extended turnaround 76%
Good appliances/operational equipment/PPE 76%
Overall service wide communications – poor 75%
Experience/credibility/quality of instructors at LDC 73%
Lack of workforce planning 69%
Unrealistic On-Call Firefighter workloads 69%
Good community safety activity being delivered 69%
Frustration in promotion processes 63%
On-Call Project – lack of progress or update 63%
Confusion/frustration with On-Call availability contracts 63%
Lack of career/personal development opportunities 57%
WT/RDS & WT overtime rules/application of policy 54%
Inconsistency in material being delivered 54%
Payroll Systems – slow to implement pay uplifts & lack of detail on payslip 52%
Building/asset condition and/or support – poor 52%
Support EMR but with appropriate policy, procedure, etc. 48%
Fire kit – 2nd hand being issued 46%
RDS to WT pathways and competency processes 45%
ATP not working/fit for purpose 45%
LDC Cookstown – concerns around suitability/use 40%
Additional responsibilities payments 39%
Fire kit laundering – extended turnaround 37%
On-Call Firefighter pension buy back confusion/lack of access to support/info 36%
Risk Critical Information inspections being completed 33%
WT/On-Call FF training processes 31%
Ops 7 Policy – movement of FF in Development 30%
Poor training records/process 30%
Specialist capabilities – concerns about location/availability 30%
Appliance/fleet – concerns about replacement programme 24%
Concerns about station location and/or duty systems 24%
Frustration with access to OH services 21%
Operational assurance process available & understood 18%
Area and District meetings adding value 16%
FBU officials – management conflict of interest 13%
Gym facilities – inconsistency in provision 13%
Issue of Queen’s Jubilee Medal/LSGC Medal- not received yet 13%
CSU equipment challenges 7%
Beehive – good system 3%
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Appendix B - Short Biographies of Inspectors
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Appendix D - On-call Availability (2019/20, 2020/21, 2021/22)
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