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  3. Inspection of the Scottish Fire and Rescue Service North Service Delivery Area
  4. North SDA Issues in Focus

Inspection of the Scottish Fire and Rescue Service North Service Delivery Area

Related Downloads

  • North Service Delivery Area Inspection Report
    PDF file, size 1.5 MB
Service Delivery Area inspections

25th June 2025

Inspection of the Scottish Fire and Rescue Service North Service Delivery Area. The third report in a series of Service Delivery Area (SDA) Inspections
  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

North SDA Issues in Focus

31. This report is the third in a series of SDA inspections. As expected, there was a degree of crossover of issues raised by Service personnel, and in the comments made by the three inspection teams deployed by HMFSI during each of the SDA inspections. This report has acknowledged the consistency of findings from the East and West SDAs but sought where possible to avoid simply reiterating the points put forward in the previous reports’ text. To add context and depth to the discussion points, we took a deeper dive into several topical areas that have been consistently raised by SFRS personnel during our other SDA inspections, and which subsequently formed talking points with Service managers following the previous report publications.

32. For this approach we spoke directly with a number of managers within the Service who have responsibility for the delivery of training strategy outcomes, process outcomes and/or the provision of physical appliances, equipment and PPE. These specific interview sessions allowed an opportunity for the ‘right of reply’ to those who have responsibility within the Service for the delivery of outcomes and outputs in advance of this report’s finalisation and publication. We feel that this approach has allowed a balanced view to be reflected within the report’s narrative. These topical subjects have been termed In Focus, and cover the areas of:

  • HFSV’s Risk Critical Information

  • Assets

  • On Call Recruitment

  • Training and Organisational Development.
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Overview of Incident Data in the NSDA
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Summary of Findings - Prevention and Protection
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