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  3. Inspection of the Scottish Fire and Rescue Service North Service Delivery Area
  4. Glossary of Terms

Inspection of the Scottish Fire and Rescue Service North Service Delivery Area

Related Downloads

  • North Service Delivery Area Inspection Report
    PDF file, size 1.5 MB
Service Delivery Area inspections

25th June 2025

Inspection of the Scottish Fire and Rescue Service North Service Delivery Area. The third report in a series of Service Delivery Area (SDA) Inspections
  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

  • About this inspection
  • HMFSI NSDA Rating Matrix
  • Conclusion
  • NSDA in Numbers
  • Overview of Incident Data in the NSDA
  • North SDA Issues in Focus
  • Summary of Findings - Prevention and Protection
  • Summary of Findings - Response
  • Summary of Findings - Case Study - A Contaminants Ready Fire Station: Inverness
  • Summary of Findings - Partnership
  • Summary of Findings - People
  • Recommendations and Good Practice
  • Appendix A: About His Majesty's Fire Service Inspectorate in Scotland (HMFSI)
  • Appendix B: How this inspection was carried out
  • Glossary of Terms

Glossary of Terms

 

ACAM: Aberdeen city, Aberdeenshire, Angus and Moray

AO: Auditing Officer

AOV: Act of Violence

ARC: Asset Resource Centre

BA: Breathing Apparatus

BCP: Business Continuity Planning

BESS: Battery Energy Storage Site

BIDS: SFRS Business Intelligence & Data Services Team

CAR: Community Asset Register

CAT: Community Action Team

CC: Crew Commander

CCO: Civil Contingencies Officer

CNI: Critical National Infrastructure

COMAH: Control of Major Accident Hazards

CPD: Continuous Professional Development

CPP: Community Planning Partnership

CRR: Community Risk Register

CS: Community Safety

CSE: Community Safety Engagement

CSET: Community Safety Engagement Tool

CSU: Command Support Unit

DACO: Deputy Assistant Chief Officer

DIM: Detection, Identification and Monitoring

DOC: Dundee Operations Control

ESDA: East Service Delivery Area

ESP: Electronic Stability Programme

EV: Electric Vehicle

FBU: Fire Brigades Union

FDO: Flexi Duty Officer

FTE: Full Time Equivalent

 

FSEO: Fire Safety Enforcement Officer

5WDS: Five Watch Duty System

GC: Group Commander

GDPR: General Data Protection Regulation

GP: General Practitioner

HazMat: Hazardous Material

HFSV: Home Fire Safety Visit

HMFSI: His Majesty’s Fire Service Inspectorate

HRU: Heavy Rescue Unit

HSE: Health and Safety Executive

HVP: High Volume Pump

ICL: Incident Command Level

ICS: Incident Command System

KPI: Key Performance Indicator

L1: A level one incident

LA: Local Authority

LALO: Local Authority Liaison Officer

LCMS: Learning Content Management System

LEDP: Local Enforcement Delivery Plan

LFRP: Local Fire and Rescue Plan

LGV: Large Goods Vehicle

LNA: Learning Needs Analysis

LOIP: Local Outcome Improvement Plan

LPDP: Local Prevention Delivery Plan

LRP: Local Resilience Partnership

LSO: Local Senior Officer

MDF: Management Development Framework

MOU: Memorandum of Understanding

NFCC: National Fire Chiefs Council

NHS: National Health Service

 

NIP: National Instructor Pool

NSDA: North Service Delivery Area

NTC: National Training Centre

OA: Operational Assurance

OARRS: Operational Assurance Recording and Reporting System

OC: Operations Control

OCSWC: On Call Support Watch Commander

OD: Organisational Development

OI: Operational Intelligence

PDF: Portable Document Format

PDR: Personal Development Record

PISP: Post Incident Support Process

PKAD: Perth, Kinross and Dundee

PPE: Personal Protective Equipment

P&P: Prevention and Protection

PPP: Prevention, Protection and Preparedness

PPED: Prevention and Protection Enforcement Database

PREP: Pre-Recruitment Engagement Programme

PVG: Protecting Vulnerable Groups

RAAC: Reinforced Autoclaved Aerated Concrete

RDS: Retained Duty System

RRP: Regional Resilience Partnership

RTC: Road Traffic Collision

SAMPE: Strategic Asset Management Plan - Equipment

SAMPF: Strategic Asset Management Plan - Fleet

SAMPP: Strategic Asset Management Plan - Property

SC: Station Commander

SDA: Service Delivery Area

SFRS: Scottish Fire and Rescue Service

SLA: Service Level Agreement

SLT: Strategic Leadership Team

SME: Subject Matter Expert

SOP: Standard Operating Procedure

SSI: Site-Specific Information

SSRP: Strategic Service Review Programme

STL: Short Term Let

SWAH: Safe Working at Heights

TAP: Thematic Action Plan

TASS: Think Act Stay Safe

TDT: Talent Development Team

TfoC: Training for Competence

The Act: The Fire (Scotland) Act 2005

T&Cs: Terms and Conditions

TOM: Target Operating Model

TNA: Training Needs Analysis

TSA: Training Safety and Assurance

TTM: Task and Task Management

UFAS: Unwanted Fire Alarm Signal

UHLP: Ultra High Pressure Lance

UK: The United Kingdom

USAR: Urban Search and Rescue

VDS: Volunteer Duty System

WC: Watch Commander

WIOS: The Western Isles Orkney and Shetland

WSDA: West Service Delivery Area

WT: Wholetime

 
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Appendix B: How this inspection was carried out
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