Inspection of Operational Assurance in the Scottish Fire and Rescue Service

As Chief Inspector of His Majesty’s Fire Service Inspectorate, it is my pleasure to introduce this thematic inspection report, which considers arrangements for Operational Assurance within the Scottish Fire and Rescue Service.

In an occupation where staff are regularly exposed to hazards and consequent risk, there is a need to ensure that learning is proactively captured and changes successfully implemented. The operational assurance policy, procedures and systems in place are a positive indication the Service has the processes to safeguard organisational learning. I am pleased to commend the Service, and its staff, for this clear commitment to continuous operational improvement.

This report serves as a constructive evaluation, driven by evidence, and has the intention to assist the Scottish Fire and Rescue Service in continually refining and enhancing its systems and processes. Our goal is to build upon the existing and mature operational learning tools, and provide a roadmap for further improvements, creating a safer environment for those who work hard to protect our communities.

The recommendations presented within this report are born out of a desire to nurture the positive atmosphere that the Service has worked diligently to cultivate. Each recommendation is presented with the hope of encouraging meaningful change and progress. It is imperative to view these suggestions not as shortcomings but as opportunities for growth and refinement.

In conclusion, HM Fire Service Inspectorate in Scotland is grateful for the cooperation and dedication of the Scottish Fire and Rescue Service in carrying out this inspection and for its efforts in the pursuit of improved firefighter safety.

Robert D Scott QFSM

HM Chief Inspector of the Scottish Fire and Rescue Service